Admin & Settings Ideas

bolaurent · ‎03-23-2017

We create custom documentation for various Finance processes in Zuora. I would like to add links to these docs in my zuora instance. Let us add labels to the menu and specify the urls ourselves.

vkannan · ‎08-11-2017

Hi, Today when we execute AqUA, the only option is to get back a file with the data. Can we look at returning JSON for the same response. We can look at creating page sizes to restrict the size. Thanks, Vimal

mpastore · ‎06-03-2016

I want to create a view only role where the user can only view the customer record. I created a role where all the customer permission are inactive but that doesn't satisfy my requirement. If I cannot restrict to edit customer fields, can I hide certain fields. I'm wonder if other companies developed a workaround?

bolaurent · ‎03-01-2017

I find the unusual layout of the Developer Center API Reference to be really unhelpful. Because the whole spec is on one page, it takes a really long time to load. And you can't use browser-search to navigate the specification for one API entry.

Zuora-Support · ‎01-13-2016

Feature Request: Automated account cancellation due to invoice non payment(Dunning) Status: under evaluation Reference Number: DE5410/PMT-264 Business Need: Some customers are asking if it is possbile to automatically cancel accounts due to invoice non payment. And before those accounts been auto canceled, it is better to have email notification and call out feature to inform the end customer.

Zuora-Support · ‎01-13-2016

Feature Request: Ability to add / remove displayed columns on different List Views (e.g., Customer Accounts, Subscriptions, Invoices, Payments, etc) Status: under evaluation Reference Number: DE7332 Business Need: Currently, each List View provides a default set of columns for the customers to view. However, it may not be helpful to all customers since different customers have different interests. With the ability to customize the List Views, the customers can select the columns with useful information to them.

Zuora-Support · ‎01-13-2016

We have a lot of customers who use Zendesk as their customer support solution. As we do internally as well. A lot of customers would like to integrate data from zuora into zendesk to provide their service agents with the required information. Zendesk provides functionality to bring in information quite easily with their REST Api's. I understood from Fernando Duarte that the main issue for us to easily integrate with Zendesk is that for Zuora the primary key is the account id, and for Zendesk it is the email address. To make this work we would need to allow CORS enabled REST searching of the Account objects using email as the reference. While we only support CORS for payments. As I understood from Fernando that Zendesk was willing to create a Zuora widget on their market place it would be great if we can find a solution for this as this will be very valuable for (potential) customers.

paulsidhu · ‎02-03-2017

Extend 2FA so that it doesn't just rely on the user having a mobile device, whether via SMS or authenticator app. This could be easily achieved by sending something by email. The reason this is important is that in call centres, mobile phones are not permitted due to PCI compliance issues. It would be better to have a solution that allowed more rigorous security without a user requiring a mobile device/

Zuora-Support · ‎01-13-2016

Feature Request: Currently ZOQL queries do not support joins. This request is for ZOQL to support joins for its queries. Reference Number: PMT-913 Business Need: The inability to join objects with queries results in our customers stepping through multiple objects to obtain data needed to execute key business use cases. For example, to execute the Subscribe call, the ProductRatePlan.Id and ProductRatePlanCharge.Id are needed, and the customer must run at least 2 queries to obtain this data. I understand that caching is an option, but it does not always meet our customer's hosting conditions. Another example is viewing Subscription Rate Plan details on a web site. Queries must be run on the RatePlanCharge, RatePlan, Subscription, and potentially Account objects to obtain this detail. This is causing additional time & effort spent on building and maintain e-commerce use cases with Zuora.

Zuora-Support · ‎01-13-2016

I have a request from a customer to change the way SOAP and our WSDL work. They are having troubles with blank fields in Payment create() call throwing errors. Here is the write-up from the customer on this issue: In the Zuora WSDL most of the elements are marked as nillable="true", for instance, in the Payment object: <element minOccurs="0" name="AdditionalEmailAddresses" nillable="true" type="zns:ID"/> In standard soap, this implies that, if we want to send a null value to you, we would send: <AdditionalEmailAddresses xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance " xsi:nil="true"/> However, the zuora objects also have the following: <element minOccurs="0" maxOccurs="unbounded" name="fieldsToNull" nillable="true" type="string"/> So that if we want to send up a list of fields that are to be nulled, then this is the way to do it. Basically, this implies that zuora should change their WSDL so that no fields are marked as nillable="true" , because the zuora service does NOT handle this correctly. To make our side work we have to do wrangling on our side to prevent sending nulls.

nataliemcguire · ‎03-23-2018

Hello, It is not useful for us to have the Amendment Name in particular as a mandatory field, and it takes time to update. This brings up the point that admins should be able to choose which fields are mandatory or not for their organization. Thank you.

adam · ‎05-26-2017

it would be very useful to have a published schema for the DataSources and Objects that can be imported into a relational database. If not DDL, adding constraints to the WSDL fields would also be very helpful

paulgsch · ‎02-27-2017

Hello, We are in need of an instance in China as our customer-base (for our cloud genomics platform) is growing there. This is due to the strick government regulations of data going in and out of China. Thank you, Paul Gschwendtner Illumina, Inc.

Proximedia · ‎06-24-2016

Hi, We would like to customize the columns and add a new column to the Transaction Table on Customer Account Tab. Thanks, Juan

sourak · ‎06-08-2016

Custom fields already give us the ability to define defaults. I'd like to extend four abilities to all field types (custom and standard): Constraints (e.g. field input must match a certain regex) Required? (currently only available on custom fields) Dependencies (e.g. if this field is filled out, this other field must also be filled out, but if this field is nil, that field can also be nil) Update Options on standard picklist fields (for example IIA Reason) I know that some of these things already occur for standard fields but it would be nice to be able to have tighter control over them / make them customizable. For example: perhaps I want to force certain users to always fill out a field on an IIA if the reason is "Cancellation."

S_Mizu · ‎02-03-2016

We need "180 days" in "Password expriation" pick-list on Security Policy Setting to comply our company policy.

Zuora-Support · ‎12-29-2015

In order to invoke Zuora API through Oracle Fusion Middleware, a slight namespace modification is required before the WSDL can be used. See attachment. This should be addressed by Zuora so that we do not have to manually modify the WSDL.

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Admin & Settings Ideas

Let me add some labels (with my own urls) to the left hand menu

Allow AqUA to return JSON response

Read Only Custom Role.

Fix Developer Center documentation

Automated account cancellation due to invoice non payment(Dunning)

Customize the displayed columns on List Views

Integration Zuora / Zendesk

2FA

request for ZOQL to support joins for its queries

Enhance Zuora SOAP API to work nicely with the WSDL when using nillable="true"

Having the option to control mandatory/optional fields - Amendment Name

Publish Schema Docs

AWS instance in China

Be able to customize the columns and add a new column to the Transaction Table

Custom Requirements and Contraints Settings for Fields

Security Policy - 180 days of Password expiration

Zuora API WSDL must not require modification before use bymiddleware

Usage related permissions on custom role

Reset All Passwords Next To Add User Button - Insane Button Arrangement

Support new REST API in Production Copy (Services) Environments