Support confirmed with me that when a tenant is configured to use SSO and a user clicks the "logout" button, then it redirects users to the organization's SSO login page. However, session timeouts go to the ZUORA login page. This, in my opinion, is the wrong behavior. When a tenant is configured to use SSO, session timeouts should ALSO redirect users to the SSO page - that way if the SSO configuration still has an active token, the user can be redirected seamlessly back to zuora. Please upvote this. The lack of this feature is causing pains within my organization. :) Thanks.
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In relation to: Cannot add new user to Zuora for SSO, as an Enterprise with more than one Zuora who has several (lots of) employees, of which there may be 50 or so Zuora users across our several Zuora tenants, we want to implement a mature SSO solution so that when a user moves, leaves or joins our business, we can revoke access for them in our Zuora tenant, we also want them to only have to remember one password.
Currently, unlike other enterprise solutions (Salesforce, replicon etc), Zuora doesn't not support that use case. Zuora should support this use case. How far away is this enterprise feature from being developed?
We need our users to just login to their Okta portal and pick the Zuora tenant they need access to at the time they need it.
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