We use HTML format for our email notifications. On the Account page in the Notification History section, the email preview renders the HTML code instead of the actual email. This prevents our Zuora users from knowing exactly what was sent to the customer since they can't decipher all this gobbledygook. It would be a good idea to have a Pain Text option for email notifications so they render in a legible format. if this isn't the right section for this idea, please move appropriatly.
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