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Zuora "Bill to \Sold to contact -State/province Picklist values Implementation for Australia & NZ

Zuora "Bill to \Sold to contact -State/province Picklist values Implementation for Australia & NZ

Hi Team,

Good Morning,

This Post is in regards to Zuora "Bill to Contact" and "Sold to Contact" under "Key contacts" on an Account page.

Can we know if State/Province field can have picklist values pre-defined for "Australia" or "New Zealand", as currently State/Province field is a free text field.

This has caused issues as in the past it was sometimes updated in lower case , upper case and also abbreviations(Ex- New South Wales to nsw or NSW ) and also because of some legacy migrations.

When our Finance team is pulling some reports and segregating data by State we are getting a bit of messy data cause of this .

Any timelines or workarounds in progress , please let us know.

Regards

Anudeep J