Happy Business Starts Here

Session timeouts should redirect to the SSO login page

Support confirmed with me that when a tenant is configured to use SSO and a user clicks the "logout" button, then it redirects users to the organization's SSO login page.

However, session timeouts go to the ZUORA login page. This, in my opinion, is the wrong behavior.

When a tenant is configured to use SSO, session timeouts should ALSO redirect users to the SSO page - that way if the SSO configuration still has an active token, the user can be redirected seamlessly back to zuora.

Please upvote this. The lack of this feature is causing pains within my organization. Smiley Happy