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Read Only Custom Role.

I want to create a view only role where the user can only view the customer record. I created a role where all the customer permission are inactive but that doesn't satisfy my requirement. If I cannot restrict to edit customer fields, can I hide certain fields.  I'm wonder if other companies developed a workaround?

11 Comments
Zuora Alumni

Its possible in Salesforce I believe but more by using Record Types and assigning that Record Type to a user profile in Salesforce.