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Mention tenant ID in mail notification for Z360 sync
Status:
Under Consideration
Submitted by
dirkjanvanvliet
on
07-21-2016
03:48 AM

At the moment we have about 10 customers who we administrate their Zuora/Salesforce environment for. We have configured Zuora to send out the Z360 sync notification (errors only) to our support e-mail address. However, because in the mail notification there is no mention of the tenant ID or the tenant name, we never know for which customer we have received an error notification and thus we don't know which Z360 sync fails.
Because of this we see sync errors normally way too late. We need to get those notifications with the associated tenant ID or name.
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