We have a lot of customers who use Zendesk as their customer support solution. As we do internally as well. A lot of customers would like to integrate data from zuora into zendesk to provide their service agents with the required information. Zendesk provides functionality to bring in information quite easily with their REST Api's. I understood from Fernando Duarte that the main issue for us to easily integrate with Zendesk is that for Zuora the primary key is the account id, and for Zendesk it is the email address.
To make this work we would need to allow CORS enabled REST searching of the Account objects using email as the reference. While we only support CORS for payments.
As I understood from Fernando that Zendesk was willing to create a Zuora widget on their market place it would be great if we can find a solution for this as this will be very valuable for (potential) customers.
