Happy Business Starts Here

"The Starting Unit[26] of charge zt Named Users (per company) must be bigger than the last Ending Un

Partner
Partner

"The Starting Unit[26] of charge zt Named Users (per company) must be bigger than the last Ending Un

 

I'm gettinfg error from API create(obj) "The Starting Unit[26] of charge zt Named Users (per company) must be bigger than the last Ending Unit[999]."

Below is the ProductRatePlanTierCharge and Tiers - there error message does not make any since? why would ending unit be smaller then starting unit?


**
 
AccountingCode: Revenue
 
ApplyDiscountTo:
 
AtlasConditionType__c : ZPB0
 
AtlasMSSKU__c: S300ONSUB
 
Atlasnonaccumulationflag__c: N
 
AtlasProductSKU__c: S300ON00010
 
BillCycleDay: 0
 
BillCycleType : DefaultFromCustomer
 
BillingPeriod : Month
 
BillingPeriodAlignment: AlignToCharge
 
ChargeModel: Volume Pricing
 
ChargeType: Recurring
 
CreatedById:
 
CreatedDate:
 
DefaultQuantity: 0
 
DeferredRevenueAccount: Revenue
 
Description: ztDescription
 
DiscountLevel :
 
FeeOnlySKU__c : N
 
IncludedUnits : 0
 
LegacyRevenueReporting: False
 
ListPriceBase: Per Billing Period
 
MaxQuantity: 0
 
MinQuantity: 0
 
Name : zt Named Users (per company)
 
NumberOfPeriod: 0
 
OverageCalculationOption:
 
OverageUnusedUnitsCreditOption:
 
PriceChangeOption:
 
PriceIncreasePercentage: 0
 
ProductRatePlanId: 2c92c0f9535f95e101537cadfa617293
 
RecognizedRevenueAccount: Revenue
 
RevenueRecognitionRuleName: Recognize upon invoicing
 
RevRecCode :
 
RevRecTriggerCondition:
 
SmoothingModel:
 
SpecificBillingPeriod :
 
Taxable: True
 
TaxCode: ASD
 
TaxMode : TaxExclusive
 
TriggerEvent: ContractEffective
 
UOM: User
 
UpdatedById:
 
UpdatedDate:
 
UpToPeriods : 0
 
UsageRecordRatingOption:
 
UseDiscountSpecificAccountingCode: False
 
UseTenantDefaultForPriceChange: False

**

**Tier
 
CreatedById:
 
CreatedDate:
 
Currency: USD
 
DiscountAmount:
 
DiscountPercentage:
 
EndingUnit: 5
 
IsOveragePrice:
 
Price: 69
 
PriceFormat: Per Unit
 
ProductRatePlanChargeId:
 
StartingUnit: 1
 
Tier:
 
UpdatedById:
 
UpdatedDate:

**

**Tier
 
CreatedById:
 
CreatedDate:
 
Currency: USD
 
DiscountAmount:
 
DiscountPercentage:
 
EndingUnit: 10
 
IsOveragePrice:
 
Price: 59
 
PriceFormat: Per Unit
 
ProductRatePlanChargeId:
 
StartingUnit: 6
 
Tier:
 
UpdatedById:
 
UpdatedDate:

**

**Tier
 
CreatedById:
 
CreatedDate:
 
Currency: USD
 
DiscountAmount:
 
DiscountPercentage:
 
EndingUnit: 25
 
IsOveragePrice:
 
Price: 55
 
PriceFormat: Per Unit
 
ProductRatePlanChargeId:
 
StartingUnit: 11
 
Tier:
 
UpdatedById:
 
UpdatedDate:

**

**Tier
 
CreatedById:
 
CreatedDate:
 
Currency: USD
 
DiscountAmount:
 
DiscountPercentage:
 
EndingUnit: 999
 
IsOveragePrice:
 
Price: 50
 
PriceFormat: Per Unit
 
ProductRatePlanChargeId:
 
StartingUnit: 26
 
Tier:
 
UpdatedById:
 
UpdatedDate:

2 REPLIES 2
Zuora Support Moderator

Re: "The Starting Unit[26] of charge zt Named Users (per company) must be bigger than the last

Hello!

 

This is a great question. We'll take a look and respond back after some investigation. 



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

Support SME

Re: "The Starting Unit[26] of charge zt Named Users (per company) must be bigger than the last

This is a known Issue unfortunately.  Whilst we're working on a long-term solution, we would like to suggest to follow steps listed in below link to work around the issue -

Error when updating Rate Plan



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √