preview subscription not returning productrateplanchargeId

[prakashsriram]

Hello,

I am using zuora soap api version 52.0 to make the preview subscription call. I am getting a successful response with the amount, Invoice item, invoice etc. But it is missing the ProductRatePlanChargeId. I even tried to create it using the latest api version (91.0); but still it refuses to return the ProductRatePlanChargeId. Does anyone know if I am missing anything here in my request that would potentially cause this issue?

[MaggieL]

I don't remember specifics but I believer the PRPID is only returned in some cases.

We had much difficulty matching Invoice items with charges in SFDC that I send the QuoteRatePlan along with a unique id in the ChargeDescription field so i can process the Invoice Items.

Not sure if that approach would apply to you.

[prakashsriram]

@MaggieL Thanks for your response! As per the documentation (https://knowledgecenter.zuora.com/DC_Developers/G_SOAP_API/E1_SOAP_API_Object_Reference/InvoiceItem), it should return the PRPID for subscription preview calls. 

Btw, I just checked my response and here is my response with no ChargeDescription,

AccountingCode=null, ChargeAmount=48.32, ChargeDate=2018-06-21 23:18:32, ChargeDescription=null, ChargeName=TestService, ProductId=2c92c0f952f951d50152fa72e7223a84, Quantity=1, ServiceEndDate=2018-07-12 00:00:00, ServiceStartDate=2018-06-14 00:00:00, TaxAmount=0, ...}, isPredefined=false, namespace=http://object.api.zuora.com/, zType=InvoiceItem]

[MaggieL · Accepted solution]

The Charge Description is returned if you set the Description field in the request.

You should post your request data then I'm sure someone can see what is going on.

[prakashsriram]

Thanks @MaggieL. It worked. That was a cool hack! The description field returns me the productrateplanchargeId in the invoice item if I set it in the request.

[MaggieL]

I do something similar but if you allow multiple of the same product charges or do an amend or renewal you may need to make the description unique. I wrap our description in some random text then use a regex to get it back.