[KNOWN ISSUE] SNI Support

[Patrick]

Known Issue: 

SNI is currently not supported due to negative impact to legacy integrations.

Supporting Documentation:

https://en.wikipedia.org/wiki/Server_Name_Indication

Status: Zuora Engineering and Tech Ops have reviewed the risks to customers' existing integrations and determined there would be a significant risk associated with this change at this time that would impact legacy systems in use by customers. 

Reference Number: ACS-3636

[benfowler]

Hi Patrick,

I just wanted to follow up on this issue now that TLS1.0 has been depricated on production systems. Would you be able to tell me if we are likely to see any movement on this feature in the near future?

Kind regards,

Ben

[Patrick]

Hi Ben,

Let me reach out internally and I will let you know as soon as possible.

Thank you!

[Patrick]

Hi Ben,

We have some conversations going on at the moment but nothing concrete yet. I will update you as soon as I have more info.

Thank you!

[benfowler]

Thanks Patrick - please do.

[Patrick]

Hi Ben, our team concluded their assesment and unfortunately for now we have to defer implementation to avoid breaking legacy system. We will continue to look into ways to have support for it in the future but this will be likely not be in the near future. Thank you for your patience!

[benfowler]

That's disappointing!! But thanks for chasing this up and getting back to me Patrick.

[BrianHarris]

Has there been any change to this?

[ckelly]

Any update here?  There is really no reason anything should be around that is not supporting SNI at this point.

[Yong]

According to our internal system, ACS-3636 is in closed status. Could you create a support ticket via https://support.zuora.com/ with your tenant id and use case so we can assist you further? Thanks.