Happy Business Starts Here

Savvy Scholar

Forbidden (403) response when querying for email templates

Hi,

 

I'm trying to send a request to `/notifications/email-templates` according to https://www.zuora.com/developer/api-reference/#operation/GET_Query_Email_Templates documentation.

 

I've tried not sending the query string parameters, or sending the full list of querystring parameters but I always get a `403 Forbidden` status response. 

 

I know the bearer token works because I can use the same token for other requests without problems. 

 

2 questions, could be this added to the documentation? if you search for 403 in API documentation, nothing is found. Also, is there a way to properly consume this endpoint?

 

Thanks

3 REPLIES 3
Support SME

Re: Forbidden (403) response when querying for email templates

Hi hyeomans, 

I can reproduce the same error in my sandbox. Could you raise a support ticket with us so we can investigate the issue further? support.zuora.com 

{
"message": "Forbidden"
}

Postman.png

Thanks, 

Savvy Scholar

Re: Forbidden (403) response when querying for email templates

Where do I open a support ticket?

Support SME

Re: Forbidden (403) response when querying for email templates

Please go to Zuora support portal support.zuora.com (suggested method), or send an email to support@zuora.com to create a support ticket.