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Error: INVALID_VALUE: invalid charge tier data: startingUnit, EndingUnit and PriceFormat not support

Zuora Alumni

Error: INVALID_VALUE: invalid charge tier data: startingUnit, EndingUnit and PriceFormat not support

Question: I'm trying to create a subscription using Zuora Connect API Loader.   I'm also trying to add additional units to the last tier from 31-50 to 31-60.  I keep getting the below error.  What is causing this error?

 

INVALID_VALUE: invalid charge tier data: startingUnit, EndingUnit and PriceFormat not support



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1 REPLY 1
Zuora Alumni

Re: Error: INVALID_VALUE: invalid charge tier data: startingUnit, EndingUnit and PriceFormat not sup

Answer: When modifying the end unit, you have to include all the previous tiers instead of just updating the tier you wanted to update.  Attach is an example file you can see exactly how this is done.



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