Maintenance Notifications

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  • 1.  SYSTEM MAINTENANCE - ZUORA WORKFLOW (US) - September 28, 2023

    Posted 09-26-2023 16:57
    Edited by Scott Blashek 09-26-2023 17:10

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our service maintenance are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

    Service, Datacenter(s) impacted and Timelines:
    US Workflow only
    3:00 AM PT to 5:00 AM PT September 28, 2023

    Impacted Services:
    US Workflow

    Impact:

    During the impact window, we anticipate NO impact to US workflow processing during the maintenance window
    while we perform necessary upgrades to our systems.



  • 2.  RE: SYSTEM MAINTENANCE - ZUORA WORKFLOW (US) - September 28, 2023

    ZUORA
    Posted 09-28-2023 05:14
    Edited by Aslam Ali 09-28-2023 05:13

    Due to the dynamic system load, we need to extend the window to 6 AM PST. This is to ensure the required actions guarantee 0 downtime to customers.



    Original Message


  • 3.  RE: SYSTEM MAINTENANCE - ZUORA WORKFLOW (US) - September 28, 2023

    Posted 09-28-2023 06:30
    Edited by Scott Blashek 09-28-2023 06:53

    We have cancelled this maintenance. 

    No change took place so there was no impact to Workflow or other services.  We will reschedule shortly.





    Original Message


  • 4.  RE: SYSTEM MAINTENANCE - ZUORA WORKFLOW (US) - September 28, 2023

    Posted 09-28-2023 07:01
    Edited by Scott Blashek 09-28-2023 07:01

    Rescheduled maintenance has been posted for tomorrow (September 29, 2023) HERE





    Original Message