Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.
Service, Datacenter(s) impacted and Timelines:4:00 PM PDT to 5:00 PM PDT Saturday May 20, 2023 (UTC 11PM-12AM next day)
Europe Cloud (EU) - Zuora Billing - Production (*.eu.zuora.com)7:00 PM PDT to 8:00 PM PDT Saturday May 20, 2023
Americas Cloud 2 (NA2) - Zuora Billing - Production (www|rest.zuora.com)
12:00 AM PDT to 1:00 AM PDT Sunday May 21, 2023
Americas Cloud 1 (NA1) - Zuora Billing - Production (*.na.zuora.com)
Impacted Services:Zuora AnalyticsData Query
During the impact window, we anticipate the above services will be partially or totally unavailable for the first 5 minutes of the 60-minute maintenance window while we perform necessary upgrades to our systems. Anticipated downtime (estimate) is 5 minutes or less for each window outlined above.
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