Maintenance Notifications

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  • 1.  SYSTEM MAINTENANCE - ZUORA BILLING - API Sandbox - January 20, 2024

    Posted 01-05-2024 13:59
    Edited by Scott Blashek 01-19-2024 11:50
    No replies, thread closed.

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

    We will be conducting maintenance against Zuora Billing API Sandbox environments as follows:

    Service, Datacenter(s) impacted and Timelines:
    Zuora Billing - API Sandbox Environments (EU1, NA1 & NA2)
    6:30 PM PT to 9:30 PM PT Saturday January 20, 2024

    Impact:
    During the maintenance window, we anticipate the following services may be unavailable for up to 15 minutes

    Data Query
    Analytics
    Login History
    Open Charge Models feature
    Audit Trail
    Deployment Manager






  • 2.  RE: SYSTEM MAINTENANCE - ZUORA BILLING - API Sandbox - January 20, 2024

    Posted 01-19-2024 11:52
    Edited by Scott Blashek 01-19-2024 11:52
    No replies, thread closed.

    Please note, we have extended the timeline for this maintenance to 3 hours total with the same anticipated downtime of 15m in total (or less)