Maintenance Notifications

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SYSTEM MAINTENANCE - EU1 SANDBOX, CENTRAL SANDBOX AND DEVELOPER SANDBOX - JANUARY 18, 2025

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  • 1.  SYSTEM MAINTENANCE - EU1 SANDBOX, CENTRAL SANDBOX AND DEVELOPER SANDBOX - JANUARY 18, 2025

    Posted 01-18-2025 10:40
    Edited by Scott Blashek 01-18-2025 10:39
    No replies, thread closed.

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

    As part of our ongoing commitment to keeping our systems secure and up-to-date, we are scheduled to perform a critical infrastructure update in the EU1 region Sandbox, Central Sandbox and Developer Sandbox environments. This update is essential for addressing security vulnerabilities, enhancing system stability, and ensuring compliance with the latest industry standards.

    During this update, a subset of APIs, especially functionality such as outbound callouts from Workflow in EU1 Sandbox, Central Sandbox and Developer Sandbox environments may experience temporary failure for up to 2 minutes. Any retries configured would lessen or eliminate the impact.

    Key Details:
    Region and Environment: EU1 Sandbox, EU1 Central Sandbox, EU1 Developer Sandbox
    Maintenance Window: January 18, 2025; 4PM PST - 6PM PST
    Expected Impact: Up to 2 minutes within the above maintenance window