Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.
We will be conducting maintenance against Zuora Billing Production environments as follows:
Datacenter(s) impacted and Timelines:
US Cloud 2 (NA2) - Zuora Billing - Production7:00 PM PT to 10:00 PM PT Saturday September 16, 2023
US Cloud 1 (NA1) - Zuora Billing - Production12:00 AM PT to 3:00 AM PT Sunday September 17, 2023Services impacted: Zuora Billing API and UI Authentication
During the maintenance window, we anticipate two (2) brief service outages to Zuora Billing APIs lasting 1-2 minutes each to Zuora Billing API and UI access while we perform necessary updates required by our Cloud Service Provider. We anticipate the first outage to be within the first 5 minutes of each window start, with the second 1-2 hours after.
For updates during the maintenance window, please subscribe to Zuora Trust Maintenance page
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