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  • 1.  New Limits to API and Developer Sandboxes Starting January 1, 2024

    Posted 10-23-2023 15:34
    Edited by Lana Lee 11-07-2023 09:11

    Zuora continues to invest in increasing the value of our platform for our customers. In recent years we have delivered significant improvements to our platform, including System Health Dashboard, Unified Monetization, HTML Invoice Templates, Deployment Manager, Data Loader, etc. In order to continue with this speed of innovation and manage infrastructure cost, we are introducing the following limits to our Zuora Billing test environments. 

    On January 1, 2024 the following limits will apply to API and developer sandboxes:

    New Limits:

    • API SBX
      • Record Storage Limit: 5,000 (e.g. 2,500 Accounts and 2,500 Subscriptions)
        • Note: This limit doesn't apply to product catalog items - the limit is being applied to subscriptions/accounts. Hence, a combination of accounts/subscriptions should not exceed 5000 records. 
      • API Rate Limit: 10,000 API calls within a 24 hour window
    • Developer Sandbox
      • Record Storage Limit: 250,000
      • API Rate Limit: 50,000 API calls within a 24 hour window

    What this means to you:

    • API and developer sandboxes without storage limits will no longer be sold as of January 1, 2024
    • Upon your next renewal, i.e. after Jan 1, 2024, you will no longer be able to store data exceeding the above limits; to create new records, you will need to ensure that data records remain below the threshold
      • New API Rate Limits will apply to each of Sandbox environment type, impacting the volume of API calls you are able to make against an API Sandbox or Developer Sandbox within a 24 hour window

    Next steps:

    Before renewal, our notifications and account teams will be reaching out proactively if you are impacted by these changes to discuss ways in which you can comply with these changes. Please reach out to your account team with any questions or concerns.

    Additional Reference:


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    Zuora Community
    linkedin.com/showcase/zuoracommunity
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  • 2.  RE: New Limits to API and Developer Sandboxes Starting January 1, 2024

    Posted 10-24-2023 07:22

    Hi. For API SBX, does the Record Storage Limit of 5,000 also include product catalogue? Asking as our product catalogue is 1500 records on its own.



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    Fiona Gazeley
    Tech Lead
    Redgate
    United Kingdom
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    Original Message


  • 3.  RE: New Limits to API and Developer Sandboxes Starting January 1, 2024

    Posted 10-24-2023 07:48

    Hi Fiona- This doesn't apply to product catalog items, the limit is being applied to subscriptions/accounts. So, a combination of accounts/subscriptions should not exceed 5000 records. We will clarify in the posting as well.



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    Natalie Kalas
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    Original Message