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MAINTENANCE for Sandbox and Central Sandbox environments (Saturday May 6, 2023)

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  • 1.  MAINTENANCE for Sandbox and Central Sandbox environments (Saturday May 6, 2023)

    Posted 04-14-2023 11:33
    Edited by Scott Blashek 04-14-2023 11:33
    No replies, thread closed.

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

    Service, Datacenter(s) impacted and Timelines:

    4:00 PM PDT to 5:00 PM PDT Saturday May 6, 2023 (UTC 11PM-12AM next day)
    Europe Cloud (EU) - Zuora Billing - API Sandbox (eu.sandbox.zuora.com)
    Europe Cloud (EU) - Zuora Billing - Central Sandbox (test.eu.zuora.com)

    7:00 PM PDT to 8:00 PM PDT Saturday May 6, 2023

    Americas Cloud 1 (NA1) - Zuora Billing - API Sandbox (*.sandbox.na.zuora.com)
    Americas Cloud 2 (NA2) - Zuora Billing - API Sandbox (apisandbox.zuora.com)
    Americas Cloud (US) - Zuora Billing - Central Sandbox (test.zuora.com)


    Impact:

    During the impact window, we anticipate all services cited will be partially or totally unavailable for the first 5 minutes of the 60-minute maintenance window while we perform necessary upgrades to our systems. Anticipated downtime (estimate) is 5 minutes or less.