The ideas search bar is working again and it returns 5 search results based on the search criteria. From the developers:
Checking on the expected functionality for whether the idea search should display more than 5 results, and whether the keyword search field is supposed to work in conjunction with the filters. The Product team advised that the keyword search field is not intended to work in conjunction with the filters on the Ideation search page. It is also not intended to display more than 5 search result suggestions at a time.
I completely understand that this behavior is less than ideal and I've shared my feedback. For now, I'm marking this issue as resolved. Please share your experiences and any improvements to the Idea Portal with me so I can pass it along to the community platform vendor.
Thanks!
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Lana Lee
Zuora Community Senior Community Manager and Strategist
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Original Message:
Sent: 03-12-2025 15:39
From: Lana Lee
Subject: [Resolved] Community Ideas search box not working
Status: Still working.
The ideas seem to be showing 5 ideas in the search box, but the filters still do not work. Additionally, the styling is off. I've let the platform vendor know. Please share your experience here as well so I can pass this along to them.
Thank you for your patience!
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Lana Lee
Zuora Community Senior Community Manager and Strategist
Original Message:
Sent: 03-03-2025 07:56
From: Lana Lee
Subject: [Known Issue] Community Ideas search box not working
Status update: Reviewing
The community platform identified the bug and they're working on it. I'll add more updates as soon as they come.
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Lana Lee
Zuora Community Senior Community Manager and Strategist
Original Message:
Sent: 02-21-2025 10:37
From: Lana Lee
Subject: [Known Issue] Community Ideas search box not working
The ideas search bar isn't displaying search results properly and we've submitted a ticket with our vendor. I'll update this post when I get more information.
Thanks for your patience!
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Lana Lee
Zuora Community Senior Community Manager and Strategist
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