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J2U Solution Design Guide - Streamline Billing Operations

  • 1.  J2U Solution Design Guide - Streamline Billing Operations

    Posted 08-19-2022 11:47
    Edited by Jonathan Brown 09-15-2022 08:07
    As part of the early release of the Journey to Usership Solution Design Guides, we're asking the community to explore the guide for Streamlining Billing Operations linked here and leave feedback here in the comments!

    Within this guide, some of our best Solution Architects have compiled design considerations for the following common scenarios:
    • Designing your Product Catalog to facilitate Billing Operations
    • Optimizing for proper charge alignment and pro-ration
    • Orchestrating orders & subscriptions to minimize the need to issue credits.
    • Common billing operations processes and how they impact use of Zuora.
    • Pre and Post Processing of Invoices
    • Billings Forecasting

    The authors of these docs will be monitoring this channel and the comments in the docs so they can respond to your feedback as it comes in. Looking forward to seeing what you think!

    What is a Solution Design Guide?

    The Journey to Usership is more than just a framework, it is also a library of helpful contextual knowledge you need to successfully deliver business outcomes with Zuora's products. Part of that library includes what we're calling "Solution Design Guides".

    Aligned to the Journey to Usership Business Initiatives, the intent of each guide is to net out the most critical design considerations for a solution powered by Zuora. Detailed product training may still be needed and the guides try to link to Zuora's Knowledge Center for specific concepts. The intended audience is a "Solution Architect" persona, i.e. someone who has reasonably deep experience designing quote-to-cash solutions and understands the basics of Zuora's products and how they work.

    Jonathan Brown
    Director, Customer Strategy