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[ACTION REQUIRED] Workflow Endpoint will be deprecated and IP addresses for whitelisting will be changed on July 12, 2022

  • 1.  [ACTION REQUIRED] Workflow Endpoint will be deprecated and IP addresses for whitelisting will be changed on July 12, 2022

    Posted 20 days ago
    Edited by Lana Lee 18 days ago

    What is this change?


    The Workflow endpoint (https://workflow.apps.zuora.com) will be deprecated in Sandbox, Central Sandbox, and Production on July 12, 2022.


    Additionally, the IP addresses for whitelisting are changing.


    What action do I need to take?


    Please switch to the following endpoints before the deprecation date.


    If you want to change hostname ONLY, replace the hostname in the outdated endpoint, for example, "workflow.apps.zuora.com" in "https://workflow.apps.zuora.com/api/vi/*", with the following ones:

    EU

    US 

    NA

    Sandbox

    workflow.sandbox.eu.zuora.com

    workflow.sandbox.na.zuora.com

    workflow.sandbox.na.zuora.com

    Production

    workflow.eu.zuora.com

    workflow.na.zuora.com

    workflow.na.zuora.com

    Test

    workflow.test.eu.zuora.com

    workflow.test.zuora.com

    workflow.test.zuora.com



    If you would like to get new
    audit trail capability and permissions, you will need to update the full URL to the ones listed below AND update the authentication scheme to OAuth:

    EU

    US 

    NA

    Sandbox

    https://rest.sandbox.eu.zuora.com/workflows

    https://rest.apisandbox.zuora.com/workflows

    https://rest.sandbox.na.zuora.com/workflows

    Production

    https://rest.eu.zuora.com/workflows

    https://rest.zuora.com/workflows

    https://rest.na.zuora.com/workflows

    Test

    https://rest.test.eu.zuora.com/workflows

    https://rest.test.zuora.com/workflows

    https://rest.test.na.zuora.com/workflows


    What will this change affect?

    This change will affect ALL Zuora Billing customers currently using the "https://workflow.apps.zuora.com" endpoint.

    When will this change take place?

    Please complete the endpoint switch before July 12th. The old Workflow endpoint 'https://workflow.apps.zuora.com' will no longer be available thereafter.

    IPs to Whitelist

    If you want to receive emails, SFTP connection requests, or API calls from Zuora Workflow, you need to add the following IP addresses to your whitelist: 

    • 18.194.185.125
    • 3.66.181.151
    • 3.72.209.33
    • 3.72.120.178
    • 18.197.110.107
    • 35.156.120.222

    Note:
      1. The above endpoints are already available.
      2. Failing to complete the switch by the deprecation date would cause your Workflow integration to be broken.
      3. You only need to update the endpoint URLs for integration outside Zuora. All the URLs used within Zuora's services, such as Notification or Workflow tasks, will be updated automatically before the deprecation date.
      4. New IP addresses will come online at a later date. This means that, if you are currently whitelisting any IP addresses from Zuora, you should additionally whitelist the new ones at this time. Leave the current IP addresses whitelisted for now, and you will be notified when to remove them once the new ones come online. Failing to whitelist the new IPs will eventually result in your Workflow integrations breaking for any outbound requests from Workflow to your systems.



      Contact Information

      Please contact Zuora Global Support if you have any questions or need further assistance.



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      Zuora Community
      Community Manager
      Zuora
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