Maintenance Notifications

Expand all | Collapse all

Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

  • 1.  Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

    Posted 05-21-2020 18:30

    We will be performing required maintenance of the Zuora Workflows cloud database in both Sandbox and Production in all regions. During the maintenance window, there will be service disruptions where no workflows will be run and the API will be unavailable

     

    Scheduled workflows during this period will be executed after the maintenance window ends. Please ensure you have callout retry enabled in your tenant for 5 times with intervals greater than 30 minutes to ensure all failed callouts, during this maintenance window, are retried. 

     

    Screen Shot 2020-05-21 at 2.19.39 PM.png

     

     



  • 2.  Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

    Posted 05-28-2020 22:06

    The maintenance has started.



  • 3.  Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

    Posted 05-29-2020 00:09

    Hi Team

    Is there any update whether this has been completed? We are waiting for workflow service to resume, retrigger the failures etc as it is happening during business hours for us.



  • 4.  Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

    Posted 05-29-2020 00:08

    The maintenance is still in progress. We are expecting it to complete in 10 - 20 minutes.



  • 5.  Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

    Posted 05-29-2020 00:43

    The maintenance has completed.