Zuora Collect AI is now generally available to Zuora customers once it is purchased. It is generally available to all existing Collect customers. Collect AI is the newest addition to the subscription management suite of applications, with the enhancements to the previous version of Zuora Collect.
The newly introduced Smart Retry feature in Configurable Payment Retry offers an AI-driven alternative to the existing retry logic configuration. Smart Retry leverages machine learning to retry failed customer payments at optimal times. You can now select to either configure the retry logic manually based on the payment gateway response codes as before or use the AI-driven Smart Retry.
See Zuora Collect AI Release Notes for details.