Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.
We will be conducting system maintenance on Sunday 20 February, 2022.
Service, Datacenter(s) impacted and Timelines:
US Cloud 1 (NA1) - Production - Zuora Billing APIUS Cloud 1 (NA1) - Production - Data QueryZuora Marketplace Apps - User Interface (UI Access)12AM PST to 2AM PST Sunday February 20, 2022 (0800-1000 UTC)
During the maintenance window, we estimate the following in terms of customer impact:
US Cloud 1 (NA1). Zuora Billing API and Data Query services will be partially or totally unavailable for an estimated 30 minutes from the beginning of the maintenance window.
Zuora Marketplace Applications - User Interface (UI Access) will be partially or totally unavailable for an estimated 30 minutes from the beginning of the maintenance window.
Zuora Trust (https://trust.zuora.com/) will serve as the primary source of real-time information on our maintenance progress and completion.
How can I tell which data-center we use?
API or UI Endpoint Datacenter
EU Cloud: *eu.zuora.com - or by Zuora ID: ZID-EU-PROD-*US Cloud 1 (NA1): *na.zuora.com - or by Zuora ID: ZID-NA1-PROD-*US Cloud 2 (NA2): www.zuora.com, api.zuora.com, rest.zuora.com or by Zuora ID: ZID-NA2-PROD-*
To find your Zuora ID, please review: