Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.
We will be conducting maintenance against Zuora Billing Production environments as as previously announced in our 2023 Quarterly Maintenance schedule as follows:
Datacenter(s) impacted and Timelines:
US Cloud 2 (NA2) - Zuora Billing - Production (rest.zuora.com | www.zuora.com)7:00 PM PT to 10:00 PM PT Saturday August 19, 2023
US Cloud 1 (NA1) - Zuora Billing - Production (rest.na.zuora.com | na.zuora.com)12:00 AM PT to 3:00 AM PT Sunday August 20, 2023Cancelled - see reply belowServices impacted: Zuora Billing API and UI Authentication
During the maintenance window, we anticipate two (2) brief service outages lasting 1-2 minutes or less each to Zuora Billing API and UI access while we perform necessary updates. We anticipate the first outage to be within the first 5 minutes of each window start, with the second 1-2 hours after.
For updates during the maintenance window, please subscribe to Zuora Trust Maintenance page
Following an internal review, we have determined that the maintenance actions previously scheduled for August 19-20, 2023 are no longer necessary at this time. As such, we are canceling the maintenance scheduled for this weekend.
US Cloud 1 (NA1) - Zuora Billing - Production (rest.na.zuora.com | na.zuora.com)12:00 AM PT to 3:00 AM PT Sunday August 20, 2023Services impacted: Zuora Billing API and UI Authentication
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