Maintenance Notifications

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EMERGENCY MAINTENANCE FOR "PRODUCTION COPY" (SERVICES) ENVIRONMENTS

  • 1.  EMERGENCY MAINTENANCE FOR "PRODUCTION COPY" (SERVICES) ENVIRONMENTS

    ZUORA
    Posted 01-04-2018 02:47

    Amzon is scheduling a maintenance on January 4, 2018 between 8:00 AM UTC (12:00AM PST) and 2:00 PM UTC (6:00AM PST), during which, below Production Copy Environments (Services) will be unavailable.

     

    • services109.zuora.com
    • services123.zuora.com
    • services41.zuora.com
    • services214.zuora.com
    • services135.zuora.com
    • services140.zuora.com
    • services481.zuora.com

    Our sincere apologies for the inconvenience.


    #Announcement


  • 2.  EMERGENCY MAINTENANCE FOR "PRODUCTION COPY" (SERVICES) ENVIRONMENTS

    ZUORA
    Posted 01-08-2018 12:54

    Is there an ETA as to when these instances will be available again?  Can we expect a refund for the time this environment is down?



  • 3.  EMERGENCY MAINTENANCE FOR "PRODUCTION COPY" (SERVICES) ENVIRONMENTS

    ZUORA
    Posted 01-08-2018 19:51

    Thanks for the update.  I'm still getting a 503 when I try to access https://services41.zuora.com.  Did the URL change?



  • 4.  EMERGENCY MAINTENANCE FOR "PRODUCTION COPY" (SERVICES) ENVIRONMENTS

    ZUORA
    Posted 01-08-2018 19:48

    The services had been restroed during the above cited window.  We don't have SLA on Product Copy Environments.