Maintenance Notifications

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Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

  • 1.  Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

    Posted 03-12-2021 19:01

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive.  Our maintenance services are designed to protect your Zuora software environment(s), and prevent downtime resulting from faulty or failing systems.


    Maintenance Window
    :
    Early April - date/time to be announced in the next 1-2 weeks

     

    Environment(s) Affected:
    Performance Test (PT1) 


    Description:

    We will be performing a scheduled maintenance downtime of the Performance Test (PT1) environment in Early April.  During this maintenance window, the PT1 environment will be unavailable for 4-6 hours.  

     

    Potentially Impacted service:
    All services in this environment will be unavailable for the duration of the scheduled window

    What actions must I take:
    The environment IP is will be changed following this maintenance.

    This MAY impact you, if your organization whitelists Zuora outbound IP (from Zuora to Customer) for Zuora Billing Callouts, you may need to change the IP to the new value for Performance Test Environments:

     

     

    44.235.40.32 
    44.235.0.234 
    54.213.78.60 
    44.236.150.62 
    54.189.69.15 
    54.148.216.192 
    35.163.118.31 
    44.228.189.54 
    52.40.163.152
    54.213.20.246
    44.236.56.93
    18.236.40.242

     

     

     

    Note: We will update this thread with any additional IPs and with specific details as the Maintenance and dates are finalized.  We will also update our corresponding Knowledge Center documentation following the maintenance

    See Also: Zuora KC  Inbound and Outbound IP Addresses

     


    #Announcement


  • 2.  Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

    Posted 04-15-2021 12:08

    The Maintenance to our Performance Test Environments (PT1) will proceed on Monday April 19, 2021 starting at 4PM PDT.  The environment may be unavailable for up to 6 hours, however we anticipate the downtime to be much less less.  Once complete, we will post here to confirm.  



  • 3.  Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

    Posted 03-17-2021 15:51

    3 Additional IPs have been added to the above list:

    54.213.20.246
    44.236.56.93
    18.236.40.242

     



  • 4.  Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

    Posted 04-20-2021 03:05

    This maintenance has completed, and the team is continuing to monitor the environment.



  • 5.  Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

    Posted 03-31-2021 21:10

    Tentative date for this maintenance will be Monday April 19, 2021 - Start Time TBD which will be confirmed in the next week or so.



  • 6.  Scheduled Maintenance of Zuora Billing Performance Test Environments (PT1)

    Posted 04-19-2021 20:06

    This maintenance is commencing as scheduled.  We will post here again once completed.