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Zuora Reporting and Insights Analysis Upcoming Maintenance Schedule

  • 1.  Zuora Reporting and Insights Analysis Upcoming Maintenance Schedule

    Posted 03-27-2019 16:07

    Zuora Reporting and Insights Analysis will undergo maintenance according to the following schedule:

     

    Performance Test Environment (PT1/PTE)

    Wednesday April 3rd 2019, 5pm-6pm PT - Insights Analysis
    Thursday April 4th 2019, 5pm-6pm PT - Reporting and Insights Analysis

     

    US API Sandbox
    Saturday April 6th 2019, 6pm-8pm PT - Reporting and Insights Analysis

     

    US Production

    Sunday April 7th 2019, 6pm-8pm PT - Reporting and Insights Analysis

     

    During the maintenance window, Reporting and Insights Analysis may appear to be running, but no report changes can be saved and no report runs can be processed. Further, any reports scheduled during the downtime will be executed immediately after the downtime ends.


    #Announcement


  • 2.  Zuora Reporting and Insights Analysis Upcoming Maintenance Schedule

    Posted 04-01-2019 21:28

    > US Production: TBD
    Do you have an April 7th maintenance?
    It is daytime in my country, so it is affected.
    As we need to announce to the customer, please announce early.
    I hope you will be able to provide the information.



  • 3.  Zuora Reporting and Insights Analysis Upcoming Maintenance Schedule

    Posted 04-04-2019 19:47

    We are working on updating the notice and rescheduling the production downtime.  Because it cuts into Japan business hours it will not happen on Sunday April 7th 2019, 6pm-8pm PT.



  • 4.  Zuora Reporting and Insights Analysis Upcoming Maintenance Schedule

    Posted 04-02-2019 16:25

    Hi @Takagi the maintenance for U.S.Production is

    Sunday April 7th 2019, 6pm-8pm PT - Reporting and Insights Analysis
    there shouldn't be a TBD in the posting, otherwise it's correct



  • 5.  Zuora Reporting and Insights Analysis Upcoming Maintenance Schedule

    Posted 04-04-2019 22:09

    Hi,dmitri

    We deeply appreciate your accepting our request on such short notice.
    Please let me know when the reschedule date and time is decided.
    Best Regards.