System and Network Maintenance, July 23, 2016 2100-2200 PDT
Environments Affected: Production, Sandbox, PT1
Zuora Technical Operations will be conducting maintenance activities to its Network and Systems from 2100-2200 PDT on July 23, 2016. During this maintenance window, some Zuora customers may experience longer than usual processing times for some Zuora activities. Customers should not experience any service outages during this time, and normal system availability will resume after the maintenance has concluded.
About our Systems and Network Maintenance Procedures:Zuora Technical Operations regularly performs system and network maintenance activities, to provide customers with the highest availability and security conscious platform as possible. When maintenance is scheduled, we publish the dates and times of the maintenance windows on trust.zuora.com, along with a posting on the Zuora Community page.In the event of planned maintenance that requires customer action in advance (e.g. updating network settings in preparation for additional login pools), Zuora endeavors to communicate via email prior to the maintenance. Please Note: If emergency system maintenance is required, customers may be notified less than one (1) week in advance.
There are two types of maintenance at Zuora: System Maintenance and Release Maintenance.
Q2 Maintenance is Starting Now.