Maintenance Notifications

  • 1.  Scheduled Maintenance of Zuora Billing API Sandbox Environment

    Posted 06-21-2021 20:40

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

     

    Maintenance Window:

    Saturday, July 24, 2021
    From 4:00 PM PDT to 10:00 PM PDT


    Environment(s) Affected
    :

    US Hosted - API Sandbox

     

    Description:

    We will be performing a scheduled maintenance downtime of the US Hosted API Sandbox Environments in the coming months.  During this maintenance window, the API Sandbox environments will be unavailable for 4-6 hours.  

     

    Potentially Impacted service:

    All services in the US Hosted API Sandbox will be unavailable for the duration of the scheduled window.  Note that this maintenance will NOT impact Central Sandbox tenants.

     

    What actions must I take:

    The environment IPs will be changed following this maintenance.

     

    This MAY impact you, if your organization whitelists Zuora outbound IP (from Zuora to Customer) for Zuora Billing Callouts, you may need to change the IP to the new value for API Sandbox Environments:

     

    34.214.21.228
    44.236.25.108
    54.188.210.74
    44.228.154.215
    44.231.196.100
    44.233.16.146
    44.235.104.146
    44.233.46.53
    44.241.178.154
    54.213.20.246
    44.236.56.93
    18.236.40.242
     

    Note: We will update this thread if any additional IPs are added and with specific details as the Maintenance and dates are finalized.  We will also update our corresponding Knowledge Center documentation following the maintenance

     

    See Also: Zuora KC  Inbound and Outbound IP Addresses

     


    #Announcement


  • 2.  Scheduled Maintenance of Zuora Billing API Sandbox Environment

    Posted 06-22-2021 20:24

    We have added 3 additional IPs to the above list:

    54.213.20.246
    44.236.56.93
    18.236.40.242
     



  • 3.  Scheduled Maintenance of Zuora Billing API Sandbox Environment

    Posted 06-28-2021 20:15

    We are confirming the date and timing for our API Sandbox Maintenance as:

    Saturday, July 24, 2021
    From 4:00 PM PDT to 10:00 PM PDT