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Which is best for submitting Bug Report?

  • 1.  Which is best for submitting Bug Report?

    Posted 09-01-2017 05:57

    I found a small bug.

     

    I know that the format of the Bug Report is here:
    https://community.zuora.com/t5/Welcome-Board/How-to-Submit-A-Bug-Report/m-p/18524

     

    However, I do not know where to submit the Bug Report.
    Ideas, Discussions, User Groups, or Global Support?



  • 2.  RE: Which is best for submitting Bug Report?

    ZUORA
    Posted 09-01-2017 12:49

    Hi @yamasaki1ma,

     

    We appreciate your finding. You can visit Zuora Support Portal to submit a case.



  • 3.  RE: Which is best for submitting Bug Report?

    Posted 09-04-2017 00:01

    Thank you @vu_phan. I submitted report.



  • 4.  RE: Which is best for submitting Bug Report?

    Posted 09-10-2017 22:59

    @yamasaki1ma: If we were to have a community board for bug reports, would you be interested in using that? It's an idea that we have been considering. Let me know!



  • 5.  RE: Which is best for submitting Bug Report?

    Posted 10-23-2017 07:27

    @marlene

    That is pretty good! I will use it if the bug that Zuora knows and the tracking number are posted on the community. I will first check with the board whether the bugs I found are already reported.



  • 6.  RE: Which is best for submitting Bug Report?

    ZUORA
    Posted 10-28-2017 20:31

    @yamasaki1ma what would you think of marking any posts that have a bug report with [Bug Report] and labeling it as such?  Would that work as well?