At our May 2024 What’s New in Zuora webinar, we showcased our in-product Benchmarks feature that is designed to help analyze how your business is doing relative to the competitors in your industry by leveraging AI to suggest best practices for specific metrics tailored to each industry. This new feature ensures that business performance and growth meet market standards and that automation aligns with industry best practices.
Q&A Highlights
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Will there be a cost associated with Benchmarks?
There's also no cost for the Benchmarks Dashboard.
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Is there an ability to look at the Benchmark data based on different subscription groups we have versus what seems like a total sum of all of our subscriptions as shown? We have different businesses using the same Zuora tenant.
Right now all the benchmarks are aggregated at the tenant level.
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How can I enable Benchmarking in my tenant? I currently don't see it in the menu as shown in the demo.
This has been enabled for all customers in production. If you don't see it, please send a note over to Support
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How does Zuora determine the competitors of my business and which products can be compared?
The peer set is not necessarily competitors, but other organizations with similar usage patterns to you or by industry. This is a dynamically updating set as well, so the peer group will change over time.
Learn More About What’s New in Zuora
Dive into how new and improved Zuora features with our experts to give your business even more flexibility in payment orchestration, agility in your order-to-revenue processes, and valuable customer insights. Get a sneak preview into the very newest Zuora features like Warehouse Connectors, offering productized integration to Databricks, BigQuery, RedShift, and more. Watch the webinar now.